Frequently Asked Questions

Quick Start Package FAQs

  • Is the Quick Start Medical Suitable for everyone?

    If you need a more in-depth examination due to eyesight / health issues or medical history, please consult your own GP, Consultant or Optician as our QSP Medical will not be suitable.

    And, sorry, unless you alert us in advance, at the time of booking, of any issues (so we may advise on the suitability of the QSP appointment) we will still have charge for confirmed QSP appointments with our Doctor.

    Before booking the QSP Medical; with us click here for general information about assessing your own suitability to drive. 

  • When I send my application to DVSA do I also need to enclose my licence?

    Yes, after your medical and getting our help with completing the forms, we normally prepare an envelope for you to send all the forms and your licence to DVLA


    The DVLA usually take around 5 to 10 days to send the new licence back, although they say allow up to 28 days.   If you have medical issues your application will take longer.  

    However, if you need to keep hold of your licence, say you are going to hire a car in the next few days, then you can delay sealing the envelope and simply send the envelope with the licence with application forms later.

    The forms and licence must be sent to DVLA within 3 months, otherwise you will need to take another, more up to date, medical before submitting them.


  • Is there a licence fee? How do I pay DVLA?

    Generally there is no licence fees to pay.  But if we advise you there will be additional licence fees to pay, please bring a cheque or postal order payable to DVLA Swansea.  
    If you don’t have a cheque book or postal orders we can supply a cheque at an extra cost of £5 (to be paid cash on the day)

  • I want to exchange my EU licence to a UK licence - should I do this before attending the Quick Start?

    Because the rules of Brexit are not clear.  The following details may change.  But before 31st December 2020 you did not have to exchange your licence before attending, it was possible to change your licence at the same time you apply for provisional HGV/LGV/PCV licence.  

    DVLA charge £43 to exchange licences.  Bring your EU/EEA driving licence and your Passport or EU/EEA National ID card or Biometric Residence Permit and a Passport type & size photograph.  You will need send your Identity Documents with your application so we strongly recommend using the Post Office Recorded Delivery Service.
    NB: if you cannot provide details of your identity you may also need your photo to be signed by someone who has known you for 2 years in the UK.

  • What does each licence codes mean?

    B = vehicle which has eight or less seats and weighs less than 3.5 tonnes

    B+E = as above, but with a trailer that has a MAM (Maximum Allowed Mass) weight of more than 750kg

    C1 = vehicle that weighs between 3.5 tonnes and 7.5 tonnes

    C = vehicle that weighs more than 7.5 tonnes

    CE = vehicle with trailer combination up to 44 tonnes

    D1 = vehicle that has between 9-16 seats 

    D = vehicle with more than 16 seats 

    F = Tractors 

    G = Road Rollers 

    H = Tracked vehicles 

    K = Mowing machine 

    P = Moped


  • Is the Quick Start Medical Suitable for everyone?

    If you need a more in-depth examination due to eyesight / health issues or medical history, please consult your own GP, Consultant or Optician as our QSP Medical will not be suitable.

    And we will still need to charge for the Appointment with the Doctor once booked.

    Before booking the QSP Medical; with us click here for general information about assessing your own suitability to drive. 

  • What if Park Royal is not convenient for my Quick Start?

    Call us. We can give you more advice and we may be able to offer a medical venue closer to you. Then check the email we send you that confirms your booking for the address of where to meet our Quick Start Doctor.


  • Will I need a photograph?

    Not normally, if you have a valid UK photocard licence you DO NOT NEED a replacement photo.
    However, if your existing photo has less than 56 days to run (or you want to change your photo) then please bring a new photo and a £17 cheque payable to DVLA Swansea.

  • What if I've lost my licence?

    Please also bring photo ID (like your passport) and a cheque payable to DVLA Swansea for £20.


  • Will it be long before my licence is returned? Can I drive in the meantime? What if I am stopped without my licence?

    Licences are normally returned in around 5 to 10 days although DVLA say allow up to 28 days.  You can drive without your licence as DVLA have a record of your current entitlement on their computer.  The police or authorities can access DVLA's computer if they need to see your licence details.

  • Is there FREE car parking places near the Wallace Park Royal office?

    We are easy to reach by public transport.  There is lots of free on-street parking at the weekends (sorry during the weekday we are unable to offer free parking, and you will need to download a Ringo App to pay the council for parking). 


  • What is the minimum eyesight requirements for HGV/LGV/PCV?
  • How quickly can I start training?

    WALLACE delivers and managers your training Step By Step.  If you need to get Provisional HGV/LGV or PCV (bus & coach) entitlement and start to study for your Multiple Choice and Hazard Perception theory tests our QUICK START PACKAGE is ideal for you.  Our Quick Start Package is available almost every Saturday and some weekdays and we usually only require 3 to 5 days notice.

    If you have already passed your HGV/LGV or PCV (Bus/Coach) Multiple Choice and Hazard Perception theory tests then we can arrange your Driver Training and Driving Test straight away.  
    Generally, as the Driving Tests are usually booking around 2 to 3 weeks ahead then thats the sort of notice we ask for.  But if you need to start at short notice let us know and we'll see what we can do.  

    To progress with your driver training booking we ask for a £300 deposit, we then arrange mutually convenient dates.  And when you are happy with arrangements we ask you to pass the remaining balance of your training fees to firm up those arrangements.

    And don't forget, once you've made your booking, you can always complete your Driver CPC while you are waiting to start your driving course (because you'll need your Driver Qualification Card (DQC) in your hand to be a working driver.

    If you prefer we can offer you a Complete Package, which at a discounted price. means we will organise everything, from start to finish, for you as quickly or as slowly to suit you.

    Reason to Ask: Some providers (often Brokers or Agents) don't give you any other option but to commit to the whole course and CPC upfront.
    With Wallace, by taking each stage Step by Step you can go as fast or as slow are you wish (and as your funds allow, without taking on a loan). 

    And if you've done some of the steps yourself already, that's great!   With WALLACE you only pay for what you need.  
    Our estimated start date for driver training is usually between 2 - 4 weeks ahead, subject to availability, after you have let us know you've passed your Multiple Choice & Hazard Perception theory tests, and we can take it from there.

HGV Driver FAQs

  • Hints, Tips & links to help you pass
  • Will I meet Neil and Ruth Wallace?

    Yes, we are both involved in the day to day operation of the school. We are proud our name is on our vehicles. 

    Isn’t it nice to see the faces behind the name and know we are a genuine school (not just a generic name like ‘HGV Training’ that many Brokers/Agents hide behind)

    We look forward to meeting you at our Park Royal Office.

  • Can I have 1 to 1 training? How many hours do I get?

    Wallace Training is arranged 1 to 1, individual training, just you and your instructor in the training vehicle as this allows you to develop your skills at the most effective rate and you are able to make the best use of your available time.
    Shared training, two drivers splitting the training between them, can be less effective if you are held back by a basic driver.

    Wallace confirm the training hours you have booked in writing. Our website makes it clear and we're happy to advise you over the phone about the size and duration of our training.  

    We are happy to state, in writing, all the stages (and the costs) to get your licence as well as providing detailed information about the content of your training course booking so you'll know what you've booked, and you'll know that's what we will provide.

    You won't find any small print hidden on our website about some vague length of training 'days' on a 2 to 1 training basis (does it get divided equally?) with wasting-time on several tea breaks, lunch breaks etc. and maybe finishing earlier than you were led to believe.

  • What subjects are taught? And how can I be sure to receive proper and correct driver training?

    You can be sure your training is proper and correct as Wallace Centres are accredited with RTITB and DVSA. All our instructors are qualified and our School, vehicles and facilities are inspected annually to ensure we continue to provide high quality training.

    Subjects include:

    Show me, tell me Q’s & A’s  -  please confirm printed, read & understood (usually issued by email together with Course Joining Instructions)

    Intro to vehicle: (including vehicle mount/dismounts) & Daily Checks/Cockpit Drill Moving Off: Safely, Under Control

    Stopping Procedure: Selecting a safe place

    Use of Mirrors: Signal, Change of Direction, Change of Speed

    Giving Signals: Necessary, Correctly, Timed

    Response to Signs and Signals: Other road users, Lane markings

    Approaching Junctions: Turning left & right, Crossroads, Cutting Corners, Crossing the path of other vehicles, Roundabouts, Traffic Lights, Positioning & Lane Discipline

    Awareness & Anticipation: Forward Planning

    Making Progress & Use of Speed: Appropriate Speed and Undue Hesitation

    Following Distance: Ability to stop safely, 2 second rule, Effects of Weather

    Judgment when Overtaking & Meeting: Clearance & Dangers

    Pedestrian Crossing: Forward Planning, Different Types

    Bus Lanes: Understand Signs, Markings, Different Timings

    Reversing Exercise: Control, Observation

    Independent Driving: Explain and Practice

    Uncoupling & Recouping: Procedure required for Test

    Manual Over-ride on Auto HGV's: Optional Subject (not required for DVSA driving test)

  • Can I have Pass Protection? What about a No pass, No fee 'Guaranteed Pass'?

    Look at the small print. 

    Is it just an a guaranteed opportunity to take more than one test?

    It is NOT a guarantee of their ability to teach you fully and properly, or a guarantee of your ability to drive and pass the driving test.

    Pass Protection is a fancy way of saying Re-Test (re-sit).

    On our Orange and Purple Packages we offer a Pass Protection option or a Discount on booking 2 hour warm-up session and use of vehicle for test and DVSA fee.

    However, we are not pushing you to pay for extra tests you don't need.   We are certain that with proper and correct tuition you can be sure to reach test standard and pass your test without additional expense a re-test protection package. 

  • Where can I meet my instructor and vehicle?

    Our office is easy to reach by public transport and we have free local parking.  And when booking you will receive joining instructions from us that gives clear directions of where to meet our instructors and vehicles that are near main arterial roads, with free parking and most are close to public transport connections. 

    Click here to find your nearest Wallace instructor and vehicle.


  • Can I have Back to Back training to get LGV C and LGV C+E?

    Yes, we can provide a quote for C and C+E.  Just let us know what you'd like when you make your booking.


  • How quickly can I start training?

    WALLACE delivers training Step By Step.  If you need to get Provisional HGV/LGV entitlement and start to study for your Multiple Choice and Hazard Perception theory test our QUICK START PACKAGE is ideal for you.  Our Quick Start Package is available almost every Saturday and some weekdays and we usually only require 3 to 5 days notice.

    If you have already passed your HGV/LGV Multiple Choice and Hazard Perception theory tests then we can arrange your Driver Training and Driving Test straight away.  Generally, as the Driving Tests are usually booking around 2 to 3 weeks ahead then thats the sort of notice we ask for.  But if you need to start at short notice let us know and we'll see what we can do.  And don't forget, once you've made your booking, you can always complete your Driver CPC while you are waiting to start (because you'll need to have your Driver Qualification Card (DQC) in your hand to be a working driver.

    Reason to Ask: Some providers ask you to pay for the whole course and CPC upfront, even before your provisional licence has arrived!
    With Wallace, by taking each stage Step by Step you can go as fast or as slow are you wish (and as your finances allow).  And if you've done some of the steps yourself already, that's great!   With WALLACE you only pay for what you need.  
    Our estimated start date for driver training is usually between 2 - 4 weeks ahead, subject to availability, after you have let us know you've passed your Multiple Choice & Hazard Perception theory tests.

  • Does Wallace work with 'brokers' or 'third party agents'? How can I check who are genuine schools?

    When you make a booking with us, you will save time and money, receive quality training and reliable booking service. We have our own instructors and vehicles and provide accredited and approved training and only provide training for clients who book with us directly.

    If a website says they provide training all over the UK, with 25, 35 or 45 training schools this means they are a Broker or Agent.

    If you can't see an office address, or when you look on google maps you see they are in a serviced office, or even working from a house or flat, then you know they are a Broker or Agent?

    If you can't see a registered Company Number (that appears on the Companies House list of firms), or if you can but they've only been registered a short while ago, then you know they are a Broker or Agent? (after all how could they become so big in such a short number or months/years - it's unlikely - so their claims about many branches just can't be true).

    Nationally advertised training agencies can't help you in the same way as they do not have their own training vehicles and simply 'sell' your booking to the cheapest, unqualified and unregulated providers that they can (and they may not be anywhere near you either!)  

    By providing you with 'cheap' training they keep more of your fees.  They have no interest in providing quality training once they have received your money.  A faceless salesman over the phone can promise the earth but doesn't have to deliver - especially when (their small print) says you can't get you money back after 7 days of booking!

    You can only establish you are talking to a genuine school by visiting them and taking a look at their training vehicles (may be on an assessment lesson). 

    Wallace school of Transport is an independent school, we are not brokers/agents and we don't work with them.  Don't fall into the HGV SCAMMERS TRAP!!

    Good companies with genuine deals will still be there tomorrow. Take your time about booking.  Don't be rushed into making a decision and buying over the phone. (And certainly not with a Debit Card - Remember payments made by credit card give added protection through the credit card company).  

    Wallace School of Transport has been established for over 50 years.

  • Do I need a Digital Tachograph Card to attend HGV training?

    You do not need a Digital Tachograph Card to attend HGV training, but you will need one to work as a HGV driver. 

    If you don't have already you can apply for a Digi Tacho Card (sometimes known as a Smart Card) through the GOV.UK website.

    If you have your Tacho Card with you when you attend for your driver training ask your instructor to help you have a bit of practice using your card when on the road.

  • What is it like being a lorry driver?

    The open road awaits.  

    WALLACE offers Hints and Tips on our blog page to help you get an idea of the vast and various jobs available in logistics.



  • Does WALLACE have a specially selected fleet of training vehicles which are MANUAL or AUTOMATIC?

    Specially selected for learners our vehicles are bought mostly from new. They are regularly maintained and serviced at approved service centres.
    Our Vehicle Renewal Policy ensures our whole fleet meets the high standard expected of one of the only handful of RTITB / NRI / NDVDIR (formerly DVSA) accredited schools in the country.

    Employers are more confident to offer 'Wallace' newly qualified drivers work.

    WALLACE fleet of heavy goods box-bodied training vehicles have Automatic Gear Boxes.  They are representative of vehicles you can expect to drive after passing your test.

    To be compliant with the latest 'clean air' legislation many haulage and passenger transport fleets now have Euro 6 engine vehicles that come with automatic transmission as standard.  

    However, as you may want to experience driving both manual and automatic vehicles before you start work with your new licence we offer FREE Manual truck familiarisation. 

    And naturally, if you want to do your training on our Manual Truck we can arrange that too.


  • Will I have to wait for my driving test?

    You won't have to wait for your test as we have a special arrangement with DVSA to pre-book driving tests and we arrange your driving test to follow on immediately at the conclusion of training.


  • Do instructors keep a daily written report on my driving progress?

    You learn everything you need to pass as we adopt a systematic approach to training. 

    All the subjects and information you need is covered. Your lessons are delivered in logical progression, without unnecessary duplications and time wasting. Your lessons time, duration and content are recorded on your Progress Report and you will be invited to sign for each lesson to ensure your complete satisfaction. 

    Non-qualified instructors may not deliver structured training and could miss something that could result in failure.


  • Can I be sure to get enough reversing practice especially for LGV CE?

    Wallace is accredited with RTITB / NRI / NVDIR (formerly DVSA).  We have three reversing areas conveniently situated at our school. These are the size and laid out exactly the same as the DVSA driving test centres.  

    Our sites are approved by DVSA to conduct driving tests.

    Drivers undertaking Articulated vehicle training particularly benefit from being able to practice the reversing manoeuvres everyday whilst on training.

    It’s not a legal requirement to be an accredited training school.  

    Unapproved schools don’t have their own facilities and have no option but to use industrial roads, that are not marked up to test specifications or the correct size, trying to pick times of day when there is not too much traffic interfering with the reversing practice.

    If ‘cheap’ training means you have to pay for a re-test because you failed on reversing it’s the bargain you thought it was! 

  • What is Initial Driver CPC (Module 2 & Module 4)?

    Initial Driver CPC is taken in two parts.  

    Part 1 (module 2) is a computer based theory test and uses case studies, each one based on real-life scenarios you may meet in your working life. It aims to test your knowledge and how you put it into practice. You are asked questions in a number of different ways such as multiple choice answers, clicking an area on a photograph/image or by typing a short answer. 

    Each test will be made up of 7 case studies, each one with 6 to 8 questions, with a maximum possible score of 50 (of which the pass mark will be 40). The test will take 90 mins to complete.

    Part 2 (module 4) Driver CPC is a practical module and focuses on vehicle safety. In this 30 mins test you will be required to demonstrate your knowledge and ability in the areas listed below:

    • Ability to load the vehicle with due regard for safety rules & proper vehicle use
    • Security of the vehicle and contents
    • Ability to prevent criminality and trafficking in illegal immigrants
    • Ability to assess emergency situations
    • Ability to prevent physical risk
    • Demonstrate your ability through a physical, walk round vehicle safety check

    LGV tests will also include equipment to allow you to demonstrate your load retaining knowledge and ability. You must score 15 out of a possible 20 points in each of the five topic areas (75%) and an overall score of 80% to pass.

    The theory test must be passed before the practical part. 

    After successfully completing the licence acquisition tests and the Driver CPC tests the Driver Qualification Card (DQC) is sent, free of charge, to the same address as appears on the Driving Licence. Drivers must always carry their DQC when undertaking driving work as there are penalties if found to be driving professionally without one.

  • Can I have a loan and spread the costs with Finance? Does Wallace accept Card Payments?

    Once Covid-19 Social Distancing Rules have eased, you are welcome to visit our office to pay personally by cash or cash.   Please phone in advance to make an appointment to visit us.

    Alternatively, you can book through our website or pay over the phone either by Master Card or Visa Credit Cards or Debit Card.  We can also accept BACS payments. 

    You can take out a loan to pay for your training as Finance is available.  Call us for a quotation.


  • Can you help me find work once I have passed?

    You will be offered plenty of various driving work with our associate company, an employment agency, Drivers on Demand. 

    For temporary assignments call 020 8453 3444 and mention you are a Wallace customer for priority enrolment.

    Drivers on Demand may also be able to help with permanent placements - ask for details.

On-Site Training Requirements FAQs

  • If English is a 2nd Language, can the instructor help?

    You must bring our attention, before booking, the details of anyone you are thinking of putting forward for any type of training if you have concerns about their literacy or language comprehension or issues over fitness.

    You will need to provide a translator for anyone who does not have good conversational English as Wallace instructors communicate in English.  

    Forklift Operators must be able to read and thoroughly understand Safety Notices and Manufacturers Manuals written in English in order to get the most benefit for training.  Generally, if someone has the co-ordination skills to drive a car they will be able to operate a forklift.

  • DRIVER CPC - What equipment & facilities must I supply?

    DRIVER CPC, ADR, Managers CPC/OLAT TRAINING

    Room, Equipment & Facilities that should be in place as mentioned below 

    For Group Training please assess the number of places you can accommodate, not only taking Covid-19 recommendations into consideration, but also allowing for attendees seated around tables, ensuring all seats have a good view to the front of the room, and leaving sufficient space for an instructor to stand, present and have surface on which to position a standard laptop and projector.

    • Imagine being one of the candidates (at different places in the room) and consider what you feel is comfortable while complying with current Government Guidelines.

    • Don’t try to overcrowd as this will impact on everyone’s enjoyment of the course - if it looks too crowded, it probably is.

    • If First Aid or Manual Handling courses are planned, a little more space for demonstrations and role play is necessary.


    Drivers must show their Photo ID (a driving licence, tacho card or existing Driver Qualification Card) at beginning of training

    Please provide parking for the instructor and use of photocopier

    1. Our instructor must be covered by your Company’s Public / Employees Liability Insurance & accidental damage insurance whilst on-site and you are hereby authorising our instructor to operate your companies’ equipment for the purpose of training operators at your nominated site
       
    2. Please ensure toilet facilities & water/refreshments for delegates and instructor are available, and that the instructor has uninterrupted use of a comfortable learning environment being quiet, well lit, ideally with good natural lighting, well ventilated with temperature control, suitably sized room. being a safe environment/access/egress, that has been duly risk-assessed and meets H & S requirements, with adequate seating, pens & paper and desk space for each delegate, and that your Fire & Emergency Procedures/Fire Exits are clear and Evacuation information displayed, Safe Systems of Ops including Traffic & Pedestrian Segregation, H&S at work poster and information about your first aid resources inc first-aider names and location of First Aid Box are clearly displayed.

    3. In the training room our instructor requires a table and access to audio and visual equipment/screen/projection equipment with suitable cable connections (VGA/HDMI/Display port) and ideally a whiteboard and/or flip chart.

     If these facilities are not available please advise us by separate email so our instructor an bring appropriate resources).

  • DRIVER CPC - What ID must drivers show before and during training?

    DRIVERS MUST CARRY and SHOW:  A VALID DQC, a VALID PHOTO LICENCE or TACHO CARD BEFORE STARTING and WHEN ATTENDING TRAINING  

    Drivers must bring and show at pre-course registration a valid Driver Qualification Card (DQC).
    If drivers do not have a DQC the following applies:

    a)  Drivers who obtained their LGV or PCV before the introduction of Driver CPC (Sept 2008 for PCV, or Sept 2009 for LGV) but do not hold a blue Driver Qualification Card (DQC) may attend training providing they hold a valid UK photocard driving licence, i.e. the photograph has not expired (see 4B) and that the card shows the valid qualification (C1 and or C/CE for LGV) (D1 or D for PCV). 

    b)  If a driver obtained a vocational licence after Sept 2008 for PCV, or after Sept 2009 for LGV and does not hold a blue Driver Qualification Card (DQC) they will need Initial Driver CPC tests before being eligible to arrange Driver CPC Periodic Training.  The onus to establish the correct Driver CPC requirement rests with the driver or client before making a Driver CPC Periodic booking see clause 2 below.

    REMEMBER: Failure to attend without valid DQC or, if relevant, valid photocard licence, or old style paper licence and valid UK passport, or valid Digital Tachograph Card (of a suitable licence type) will result in the termination of that days training and there would be no entitlement to a refund of fees or free re-arrangement of the training day.

    Separate to DCPC training, working drivers usually need a Digital Tachograph Card (smart card) so if you've not got one apply to GOV.UK as soon as possible


  • FORKLIFT & HIAB ON-ONSITE: How many days/hours training do Drivers/Operators need?

    Until our instructor arrives ‘On-Site’ and can establish driver/operators exact abilities we can only be guided by what you tell us about their skills and qualification. 

    For forklift we recommend novice operators take 5 days training (on one machine type). If clients arrange less than a 5 day course for novice operators (on a 3 to 1 basis) our instructor will review operators abilities whilst training is taking place and assess if it is possible to complete training/testing in the shorter time booked.

    For Hiab we recommend novice operators take 3 days training (on one attachment).  If clients arrange less than a 3 day course for novice operators (on a 3 to 1 basis) our instructor will review operators abilities whilst training is taking place and assess if it is possible to complete training/testing in the shorted time booked.

  • Can training take place in the Low Emission or Congestion Zones?

    Our instructors can travel into these Zone but please advise us at time of booking if this is required, and remember you will need to supply them a parking space.  

    We will add the cost of the LEZ, Congestion or similar charges on top of the training fees.

  • DRIVER CPC - Booking Terms

    1. EU Licence holders who have not been issued a UK Licence can get a UK Driver Qualification Card by completing the final part (or all) of their periodic training in Great Britain. Driver CPC hours cannot be uploaded but a certificate will be issued.  To obtain the blue Driver Qualification Card, EU Licence holders must send their certificates with a completed DQC1 form together with the DVSA fee (£25 as at 1/11/16, but this is subject to change) to: CPC Team, Driver & Vehicle Standards Agency, PO Box 280, Newcastle-Upon-Tyne, NE99 1FP. Obtain the DQC1 form CustomerServices@DVSA.gov.uk or by calling 01912 018 112.

    2. When sponsored by a company, Periodic Training hours taken in work hours often count towards Drivers Hours please take this into account when planning drivers attendance.

    3. We recommend drivers take a range of subjects, although we will not restrict a driver attending for the same subject more than once (up until the time the law changes).

    4. Please indicate prior to training if the driver has any specific learning needs (by writing details please email us to alert us of their situation). Towards the end of our seminar drivers may be asked to complete a simple assessment and a short evaluation of training.  

    5. After the seminar we upload the drivers’ details to DVSA website and issue a Certificate/Record of Attendance.


    Booking Terms

    A) Under our Fair Processing Notice we hereby inform you/your organisation that drivers data details will be shared with DVSA, RTITB & NTL National Logistics Academy, for the purpose of recording completed training hours.

    B) If a request is received at least 3 working days in advance, we are happy to substitute drivers for confirmed dates (i.e. swap a different driver into an existing confirmed booking) however in all instances bookings are subject to our standard terms of business, see www.wallaceschool.co.uk/terms 

    C) For Park Royal training, if a request is received at least 15 working days in advance we will amend and rearrange the training stated on the booking form, however we reserve the right to charge an additional £60 handling charge per driver, per re-arranged training day, before alternative booking arrangements can be made.

    D) For On-Site at Client Premises or Whole Day Booking at Park Royal (for multiple drivers) if a request is received at least 15 working days in advance then we are happy to deliver an alternative date without charge.

    E)  In the case of a lateness, poor time keeping or leaving training early, non-attendance for any reason or termination of lesson due to disruptive behaviour (for example), we will not refund either the DVSA, Certificate or Training fees or issue a certificate of attendance and are unable to transfer the booking without further charge.

    F) In the case of sickness and subsequent non-attendance of a training day then the training, certificate & DVSA fees are non-refundable. However, if supported by a doctor’s certificate we may, without charge, provide a future date of our choosing which may be offered at short notice.  If you prefer to select a specific date to re-attend we will charge for the training day again at current rates plus any increase of DVSA Upload and Certificate fees.

    G) We reserve the right to retain Periodic Certificates until payment for training is received.  See website for additional costs to received laminated certificates.

    H) We take data privacy responsibility very seriously and we want you to feel confident and understand how we collect, store and handle personal data, which is explained in our Privacy Policy.  We use personal data only to facilitate training needs.  To find out more please visit https://www.wallaceschool.co.uk/privacy


  • FORKLIFT & HIAB ON-ONSITE: What equipment/facilities must I supply?

    FORKLIFT & HIAB TRAINING

    Operators must show their Photo ID (a driving licence or passport is ideal) at beginning of training

    Please provide parking for the instructor and use of photocopier

    1. Our instructor must be covered by your Company’s Public / Employees Liability Insurance & accidental damage insurance whilst on-site and you are hereby authorising our instructor to operate your companies’ equipment for the purpose of training operators at your nominated site
       
    2. Have uninterrupted use of training room, truck & equipment, which has been checked by a competent person to ensure machines are physically sound and operate correctly and is all in good mechanical condition, with legible capacity plate, fully charged/fuelled and keys available, with Manufacturer’s instruction manual present.

    3. Please ensure toilet facilities & water/refreshments for delegates and instructor are available, and that the instructor has uninterrupted use of a comfortable learning environment being quiet, well lit, ideally with good natural lighting, well ventilated with temperature control, suitably sized room (with 240 volt power supply) being a safe environment/access/egress, that has been duly risk-assessed and meets H & S requirements, with adequate seating, pens & paper and desk space for each delegate, and that your Fire & Emergency Procedures/Fire Exits are clear and Evacuation information displayed, Safe Systems of Ops including Traffic & Pedestrian Segregation, H&S at work poster and information about your first aid resources inc first-aider names and location of First Aid Box are clearly displayed.

    4. In the training room our instructor requires a table and access to audio and visual equipment/screen/projection equipment with suitable cable connections (VGA/HDMI/Display port) and ideally a whiteboard and/or flip chart.
      (If these facilities are not available please advise us by separate email so our instructor an bring appropriate resources).
       
    5. PPE for Operators: Warm Clothing, Gloves, Hard Hat, Safety Boots (Goggles, Full Body Restraint Harness and Lanyard (Course Dependent), aware of nearest First Aid/Fire Assembly Area (& update instructor on attendance)

    6. Arrange the recommended ratio, which for forklift is 3 operators to 1 instructor to 1 machine.  The only exception could be in the case of a simple pedestrian operated truck when it is possible to increase the ratio, or for Hiab when re-certification is arranged.
       
    7. Have uninterrupted use of an area, cordoned off from pedestrian/vehicular traffic, which should be:
      • At least 25ft x 15ft / 7.62m x 4.6m (ideally 40ft x 20ft / 12.2 x 6.1m) and for forklift min. 17ft / 5.19m high
      • Area should have smooth floor, free from ruts or holes

      • For Hiab - have selection of loads and equipment suitable for demonstration and practice

      • For Forklift - 15 to 20 pallets in good condition in addition to those used in training (for the chicane exercise)
      • For Forklift - 12ft / 3.7m high racking with high, intermediate & floor levels to stack/de-stack either loaded pallets or loaded steel stillages.
  • FORKLIFT & HIAB ON-ONSITE: Can anyone attend Training?

    a) Trainees must be over 17, physically & mentally fit, not have special needs or learning difficulties, and have no problems with eyesight, hearing, heart disease, high blood pressure, epilepsy, fear of heights/vertigo, giddiness, difficulty with balance, impaired limb function, alcohol/drug dependence, psychiatric illness, or conditions/medication that affect car driving/operating machinery.

    b) No car licence is required but if operators have little/no driving experience then more than 3 days course may be needed. Should inaccurate information be provided at time of booking additional training may be required to attain certification standard with no refund of training fees or NORS registration fees or rescheduling of training time already arranged.  Be advised operators personal data that we collect will be shared with the accrediting body.

    c) Should a top-up course be required we reserve the right to charge our standard rates, not the difference between the smaller and larger course.

    d) Operators booking combination courses who are unable to acquire two (or more) certificates will concentrate on acquiring a single certification for the duration of the training time planned/scheduled however there will be no reduction or refund of training fees or NORS/ALLMI registration fees.  Any re-scheduling of training dates would be at the sole discretion of the school in these circumstances.

    e) Operators must attain the pass mark laid down by our accrediting body to receive certification.   If unable to achieve required standard operators cannot be NORS registered but there can be no reduction or refund of training fees or registration fees or rescheduling of training time already delivered in these circumstance.

Manager CPC FAQs

  • Can Wallace provide On-Site Managers CPC Training at my Company Premises?

    Yes, Wallace can deliver training at your site.  However exams will need to be at pre-authorised locations.  Call 0208 453 3440 for details

  • Can Managers CPC training count towards Driver CPC training hours?

    Unlike other providers, we will not compromise the quality of our Managers CPC training.  So during our course we purely concentrate on delivering quality information to assist clients gain valuable knowledge to run their Operations and pass their Managers CPC exams.  

    We do not recommend corrupting the integrity of the Managers Course.  We have concluded it is far better to avoid amending the Managers CPC course contents and twisting the Managers CPC programme to accommodate Periodic Training requirements.  We believe it is much better to concentrate of achieving the clients primary objective - gaining the Managers CPC qualification and associated knowledge.

  • How long do I have to wait for the exam results?

    OCR take between 8 - 10 weeks to mark the papers.  As soon as we are advised by OCR we will let you know how you've got on. in 2020 e-exam results will be instant.

    If you need to arrange to re-sit there is usually about two weeks available to book the exam after your results are known.  

  • What are the Eleven Undertakings?

    Click here to download our PDF for more details

  • Will I be covered for National & International operations?

    Sometime ago OCR changed the exam syllabus to include both National and International questions and amalgamated them into Part 1 and Part 2 exams.  Therefor when pass you will be knowledgeable in all areas of vehicle operations in the UK or abroad.

    If you have a 'old' OCR qualification you may only be covered for National Operations and you would need to re-sit current exams (Parts 1 & 2) to re-qualify for both National and International Operations.  It is no longer possible to 'top-up' just the International.

  • What ID must be shown on the day of the Managers CPC exam?

    For your MULTIPLE CHOICE Exam:

    You must bring 3 things:

    1. Photo ID Driving Licence or Passport.
    2. Exam Joining Instruction
    3. Completed Candidate ID Form and a passport size photo (if not already supplied on first day of training).

    And you can choose to bring:

    1. A non-programmable Calculator
    2. And if required an English/Your Language Dictionary

     

    For your CASE STUDY Exam

    You must bring 3 things:

    1. Photo ID Driving Licence or Passport.
    2. Exam Joining Instruction
    3. Completed Candidate ID Form and a passport size photo (if not already supplied on first day of training).

    And you can choose to bring:

    1. Your Home Study Pack (that you’ll receive from us shortly)
    2. A non-programmable Calculator
    3. Your own hand written or printed notes

HGV Class 1 LGV C+E Training FAQs

  • Why is it easier to pass with a DrawBar than Articulated Vehicle?

    The driving test that your examiner will take you on is the same for an artic or a drawbar.

    We offer a choice of either Auto Articulated Vehicles or Auto  Drawbars, however it is quicker and easier to pass a Drawbar test because: 

    1. Drawbars is easier to get round bends and corners as the position of the vehicle on the approach to the junction or turning is not so critical.  The combination trailer follows the prime move (the front lorry) along in almost the same lines.

    It’s completely different on the longer trailer of an articulated truck as they tend to cut the turn or corner, so it takes more time to get to the test standard to do this on an artic

     

    2. Drawbar drivers can see where the trailer wheels are in the vehicles’ mirror, for more of the time when steering round bends.

    On longer articulated trailers it’s much harder to see the positions of the wheels at the end of a 13 meter trailer.

     

    3. Drawbars are particularly easy to reverse as Close Coupled Drawbar trailer wheels are positioned in the middle of the trailer, as you reverse the trailer through the chicane on the DVSA test exercise, the trailer reacts in a gentler manner.  

    This allows you more time to control the vehicle, make gradual steering movements, and this helps you position the reversing trailer to exactly where you need it to pass your test.

    When learning to reverse articulated vehicle trailers, you will be trying to take it slowly, but they have a tendency to whip round quickly and you’ll find that the trailer begins to bend away from the direction you want to it to go.  Imagine trying to reverse a jelly!  

    4. Close Couple Drawbars don’t react to bumps and humps in the road in an unexpected manner.

    However, with an Articulated vehicle the pivot is just behind the cab (tractor unit) which is lighter and much shorter than the trailer.  

    As you go over raised roads, like a humped back bridge, if you are harsh or rough with the brakes, clutch, accelerator or steering you set off a rocking motion, like an untamed horse.  

    Much more training time is needed to learn the new skills to handle the vehicle and drive it to test standard.

    We are happy to teach you all the additional driving and reversing skills you need to prepare for your test in an articulated vehicle – however please be prepared to put in the extra time and money to do so.  Regretfully, the driving test examiner will not cut you any slack just because you have chosen to take your test on a more difficult vehicle.

    If you are short of time or money then take our advice and choose the less risky alternative to get your LGV C+E / HGV Class 1 licence and pass first time.  

    And remember, when you arrange Drawbar Training with WALLACE……
    We give you FREE 1 hour Taster Session to ‘have a go’ on our Articulated Vehicle.  
    Some drivers choose to Top-Up and book a 4 hour Driver Development Session.

    Taking the option of Drawbar & Free Taster Session or 4 hour Top-Up Articulated Development Lesson means you will be still be ahead both in time and money than if you do all your training and test on the Articulated Vehicle.  

    The choice is yours - If you'd like to talk though details just give us a call: 020 8453 3440

  • For C+E do I need to take more theory tests?

    When you passed your LGV C (Class 2) and got your Driver CPC card you did all the theory tests.  So for C+E no more theory tests needed.


  • Can I have Back-to-Back LGV Training for C & CE?

    We can provide packages for Back to Back Training.  For Prices and details see the LGV Driver Training Pages.

    Also take a look at the HGV Training FAQ's as there are a lot of other answers to LGV questions there.

  • Can I be sure to get enough practice on reversing?

    Wallace is accredited with RTITB / NRI / NVDIR (formerly DVSA).  Our sites are approved by DVSA to conduct driving tests. We have 3 reversing areas at our school which are the same size and laid out exactly the same as the DVSA driving test centres.  Wallace customers using our Articulated vehicles particularly benefit from being able to practice the reversing manoeuvres everyday whilst on training.

    It’s not a legal requirement to be an accredited training school. Unapproved schools don’t have these type of reversing facilities, so have no option trying to pick times of day and snatch an odd few minutes, when there is not too much traffic interfering with your reversing practice on industrial estate Public Roads, which are not the correct size or are Marked to the DVSA reversing test lay-out.

    If ‘cheap’ training means you have to pay for a re-test because you failed on reversing it’s NOT the bargain you thought it was! 

  • Why does take more training to get C+E Licence using an Articulated Vehicle?

    With an Articulated vehicle the pivot is just behind the cab (tractor unit) which is lighter and much shorter than the trailer.  

     

    As you go over raised roads, like a humped back bridge, if you are harsh or rough with the brakes, clutch, accelerator or steering you set off a rocking motion, like an untamed horse.  

     

    Much more training time is needed to learn the new skills to handle the vehicle and drive it to test standard.

     

     

    We are happy to teach you all the additional driving and reversing skills you need to prepare for your test in an articulated vehicle – however please be prepared to put in the extra time and money to do so.  Regretfully, the driving test examiner will not cut you any slack just because you have chosen to take your test on a more difficult vehicle.

  • Can I have 1 to 1 training? How many hours do I get?

    Wallace Training is arranged 1 to 1, individual training, just you and your instructor in the training vehicle as this allows you to develop your skills at the most effective rate and you are able to make the best use of your available time.
     Shared training, two drivers splitting the training between them, can be less effective if you are held back by a basic driver.

    Wallace confirm the training hours you have booked in writing. Our website makes it clear and we're happy to advise you over the phone about the size and duration of our training.  

    We are happy to state, in writing, all the stages (and the costs) to get your licence as well as providing detailed information about the content of your training course booking so you'll know what you've booked, and you'll know that's what we will provide.

    You won't find any small print hidden on our website about some vague length of training 'days' on a 2 to 1 training basis (does it get divided equally?) with wasting-time on several tea breaks, lunch breaks etc. and maybe finishing earlier than you were led to believe.

  • Will I meet Neil and Ruth Wallace?

    Yes, we are both involved in the day to day operation of the school. We are proud our name is on our vehicles. 

    Isn’t it nice to see the faces behind the name and know we are a genuine school (not just a generic name like ‘HGV Training’ that many Brokers/Agents hide behind)

    We look forward to meeting you at our Park Royal Office.

  • Can I have Pass Protection? What about a No Pass, No Fee 'Guaranteed Pass'?

    Look at the small print. 

    Is it just an a guaranteed opportunity to take more than one test?

    It is NOT a guarantee of their ability to teach you fully and properly, or a guarantee of your ability to drive and pass the driving test.

    Pass Protection is a fancy way of saying Re-Test (re-sit).

    On our Orange and Purple Packages we offer a Pass Protection option or a Discount on booking 2 hour warm-up session and use of vehicle for test and DVSA fee.

    However, we are not pushing you to pay for extra tests you don't need.   We are certain that with proper and correct tuition you can be sure to reach test standard and pass your test without additional expense a re-test protection package. 

  • How quickly can I get my C+E Licence?

    We have a special arrangement with DVSA to pre-book driving tests and arrange your driving test to follow on immediately at the end of training.  So no long waiting for your test.

    As soon as your full LGV C is back from DVLA you can do CE training.  If you want Back-to-Back training we can help. See our Purple Package.

    But remember, because DVSA usually book at least 2 to 4 weeks ahead we'll ask for a bit of notice to arrange your CE training and test.

  • Is the C+E licence the same if I pass on a Drawbar or an Articulated Vehicle?

    To get LGV CE / HGV Class 1 Licence the DVSA examiners allow you to use a Drawbar or Articulated Truck.  The C+E licence entitlement shows on your Driving Licence just the same, no matter which type of vehicle you pass the test with.

  • What is a Draw-Bar Combination?

    Drawbars are easier to get round bends and corners as the position of the vehicle on the approach to the junction or turning is not so critical.  The combination trailer follows the prime move (the front lorry) along in almost the same lines.

    It’s completely different on the longer trailer of an articulated truck as they tend to cut the turn or corner, so it takes more time to get to the test standard to do this on an artic

     

    Drawbar drivers can see where the trailer wheels are in the vehicles’ mirror, for more of the time when steering round bends.

    On longer articulated trailers it’s much harder to see the positions of the wheels at the end of a 13 meter trailer.


    Drawbars are particularly easy to reverse as Close Coupled Drawbar trailer wheels are positioned in the middle of the trailer, as you reverse the trailer through the chicane on the DVSA test exercise, the trailer reacts in a gentler manner.  

    This allows you more time to control the vehicle, make gradual steering movements, and this helps you position the reversing trailer to exactly where you need it to pass your test.

    When learning to reverse articulated vehicle trailers, you will be trying to take it slowly, but they have a tendency to whip round quickly and you’ll find that the trailer begins to bend away from the direction you want to it to go.  Imagine trying to reverse a jelly!  

     

    Close Couple Drawbars don’t react to bumps and humps in the road in an unexpected manner.

  • If I pass on a Wallace Drawbar do I get FREE Articulated practice?

    When you arrange Drawbar Training with us, we give you FREE 1 hour Taster Session to ‘have a go’ on our Articulated Vehicle.   Some drivers choose to Top-Up and book a 4 hour Driver Development Session.  Taking the option of Drawbar & Free Taster Session or 4 hour Top-Up Articulated Development Lesson means you will be still be ahead both in time and money than if you do all your training and test on the Articulated Vehicle.  

  • Can I have a loan and spread the costs with Finance? Does Wallace accept Card Payments?

    Once Covid-19 Social Distancing Rules have eased, you are welcome to visit our office to pay personally by cash or cash.   Please phone in advance to make an appointment to visit us.

    Alternatively, you can book through our website or pay over the phone either by Master Card or Visa Credit Cards or Debit Card.  We can also accept BACS payments. 

    You can take our a loan to pay for your training as Finance is available.  Call us for a quotation.

Bus & Coach Training FAQs

  • Do instructors keep a daily written report on my driving progress?

    You learn everything you need to pass as we adopt a systematic approach to training. 

    All the subjects and information you need is covered. Your lessons are delivered in logical progression, without unnecessary duplications and time wasting. Your lessons time, duration and content are recorded on your Progress Report and you will be invited to sign for each lesson to ensure your complete satisfaction. 

    Non-qualified instructors may not deliver structured training and could miss something that could result in failure.

  • Can I have 1 to 1 training? How many hours do I get?

    Wallace Training is arranged 1 to 1, individual training, just you and your instructor in the training vehicle as this allows you to develop your skills at the most effective rate and you are able to make the best use of your available time.
    Shared training, two drivers splitting the training between them, can be less effective if you are held back by a basic driver.

    Wallace confirm the training hours you have booked in writing. Our website makes it clear and we're happy to advise you over the phone about the size and duration of our training.  

    We are happy to state, in writing, all the stages (and the costs) to get your licence as well as providing detailed information about the content of your training course booking so you'll know what you've booked, and you'll know that's what we will provide.

    You won't find any small print hidden on our website about some vague length of training 'days' on a 2 to 1 training basis (does it get divided equally?) with wasting-time on several tea breaks, lunch breaks etc. and maybe finishing earlier than you were led to believe.

  • Can I have a loan and spread the costs with Finance? Does Wallace accept Card Payments?

    Once Covid-19 Social Distancing Rules have eased, you are welcome to visit our office to pay personally by cash or cash.   Please phone in advance to make an appointment to visit us.

    Alternatively, you can book through our website or pay over the phone either by Master Card or Visa Credit Cards or Debit Card.  We can also accept BACS payments. 

    You can take out a loan to pay for your training as Finance is available.  Call us for a quotation.

  • What is Initial Driver CPC (Module 2 & Module 4)?

    Initial Driver CPC is taken in two parts.  

    Part 1 (module 2) is a computer based theory test and uses case studies, each one based on real-life scenarios you may meet in your working life. It aims to test your knowledge and how you put it into practice. You are asked questions in a number of different ways such as multiple choice answers, clicking an area on a photograph/image or by typing a short answer. 

    Each test will be made up of 7 case studies, each one with 6 to 8 questions, with a maximum possible score of 50 (of which the pass mark will be 40). The test will take 90 mins to complete.

    Part 2 (module 4) Driver CPC is a practical module and focuses on vehicle safety. In this 30 mins test you will be required to demonstrate your knowledge and ability in the areas listed below:

    • There are five areas of knowledge:

      -Ability to load the vehicle, paying attention to safety rules
      -Security of the vehicle and its contents
      -Ability to prevent criminality and trafficking in illegal immigrants, for example, what should you do if you have returned to the vehicle after taking a comfort break on a ferry or border crossing.
      -Ability to assess emergency situations
      -Ability to complete a physical walk road vehicle safety check

    The theory test must be passed before the practical part. 

    After successfully completing the licence acquisition tests and the Driver CPC tests the Driver Qualification Card (DQC) is sent, free of charge, to the same address as appears on the Driving Licence. Drivers must always carry their DQC when undertaking driving work as there are penalties if found to be driving professionally without one.

  • Can I have Pass Protection? What about a No pass, No fee 'Guaranteed Pass'?

    Look at the small print. 

    Is it just a guaranteed opportunity to take more than one test?

    It's NOT a guarantee of a companies ability to teach you fully and properly, or a guarantee of your ability to drive and pass the driving test.

    Pass Protection is a fancy way of saying Re-Test (re-sit).  Which you can buy from Wallace IF you need it, but we are not pushing you to pay for extra tests that won't necessarily need.   

    We are certain that with proper and correct tuition you can be sure to reach test standard and pass your test without additional expense a re-test protection package

  • Does Wallace work with 'brokers' or 'third party agents'? How can I check who are genuine schools?

    Take a look at this video.  It's about some who booking lorry training.  But the information is still relevant if you want to drive a bus or coach.

    When you make a booking with us, you will save time and money, receive quality training and reliable booking service. We have our own instructors and vehicles and provide accredited and approved training and only provide training for clients who book with us directly.

    If a website says they provide training all over the UK, with 25, 35 or 45 training schools this means they are a Broker or Agent.

    If you can't see an office address, or when you look on google maps you see they are in a serviced office, or even working from a house or flat, then you know they are a Broker or Agent?

    If you can't see a registered Company Number (that appears on the Companies House list of firms), or if you can but they've only been registered a short while ago, then you know they are a Broker or Agent? (after all how could they become so big in such a short number or months/years - it's unlikely - so their claims about many branches just can't be true).

    Nationally advertised training agencies do not have their own training vehicles and simply 'sell' your booking to the cheapest, unqualified and unregulated providers that they can (and they may not be anywhere near you either!)  

    By providing you with 'cheap' training they keep more of your fees.  They have no interest in providing quality training once they have received your money.  A faceless salesman over the phone can promise the earth but doesn't have to deliver - especially when (their small print) says you can't get you money back after 7 days of booking!

    You can only establish you are talking to a genuine school by visiting them and taking a look at their training vehicles (may be on an assessment lesson). 

    Wallace school of Transport is an independent school, we are not brokers/agents and we don't work with them.  Don't fall into the HGV SCAMMERS TRAP!!

    Good companies with genuine deals will still be there tomorrow. Take your time about booking.  Don't be rushed into making a decision and buying over the phone. (And certainly not with a Debit Card - Remember payments made by credit card give added protection through the credit card company).  

    Wallace School of Transport has been established for over 50 years.

  • How quickly can I start training?

    WALLACE delivers training Step By Step.  

    If you need to get Provisional PCV entitlement and start to study for your Multiple Choice and Hazard Perception theory test our QUICK START PACKAGE is ideal for you.  Our Quick Start Package is available almost every Saturday and some weekdays and we usually only require 3 to 5 days notice.

    If you have already passed your Passenger Carrying (PCV) Multiple Choice and Hazard Perception theory tests then we can arrange your Driver Training and Driving Test straight away.  

    Generally, as the Driving Tests are usually booking around 2 to 3 weeks ahead then thats the sort of notice we ask for.  But if you need to start at short notice let us know and we'll see what we can do.  And don't forget, once you've made your booking, you can always complete your Driver CPC while you are waiting to start (because you'll need to have your Driver Qualification Card (DQC) in your hand to be a working driver.

    By taking each stage Step by Step you can go as fast or as slow are you wish (and as your finances allow).  And if you've done some of the steps yourself already, that's great!   

    With WALLACE you only pay for what you need.  

    Our estimated start date for driver training is usually between 2 - 4 weeks ahead, subject to availability, after you have let us know you've passed your Multiple Choice & Hazard Perception theory tests.

  • Will I meet Neil and Ruth Wallace?

    Yes, we are both involved in the day to day operation of the school. We are proud our name is on our vehicles. We look forward to meeting you at our Park Royal Office.

C1 Ambulance / C1D1 Police FAQs

  • Where can I meet my instructor and vehicle?

    Our office is easy to reach by public transport and we have free local parking.  

    And when booking you will receive joining instructions from us that gives clear directions of where to meet our instructors and vehicles that are near main arterial roads, with free parking and most are close to public transport connections. 

    Take a look at our Training Locations for our nearest location to you

  • Do instructors keep a daily written report on my driving progress?

    You learn everything you need to pass as we adopt a systematic approach to training. 

    All the subjects and information you need is covered. Your lessons are delivered in logical progression, without unnecessary duplications and time wasting. Your lessons time, duration and content are recorded on your Progress Report and you will be invited to sign for each lesson to ensure your complete satisfaction. 

    Non-qualified instructors may not deliver structured training and could miss something that could result in failure.

  • Will I meet Neil and Ruth Wallace?

    Yes, we are both involved in the day to day operation of the school. We are proud our name is on our vehicles. 

    Isn’t it nice to see the faces behind the name and know we are a genuine school (not just a generic name like ‘HGV Training’ that many Brokers/Agents hide behind)

    We look forward to meeting you at our Park Royal Office.

  • How quickly can I start training?

    WALLACE delivers training Step By Step.  

    If you need to get Provisional HGV/LGV entitlement and start to study for your Multiple Choice and Hazard Perception theory test our QUICK START PACKAGE is ideal for you.  Our Quick Start Package is available almost every Saturday and some weekdays and we usually only require 3 to 5 days notice.

    If you have already passed your LGV Multiple Choice and Hazard Perception theory tests then we can arrange your Driver Training and Driving Test straight away.  

    Generally, as the Driving Tests are usually booking around 2 to 3 weeks ahead then thats the sort of notice we ask for.  But if you need to start at short notice let us know and we'll see what we can do.  

    By taking each stage Step by Step you can go as fast or as slow are you wish (and as your finances allow).  And if you've done some of the steps yourself already, that's great!   

    With WALLACE you only pay for what you need.  

    Our estimated start date for driver training is usually between 2 - 4 weeks ahead, subject to availability, after you have let us know you've passed your Multiple Choice & Hazard Perception theory tests.

  • Does WALLACE have a specially selected fleet of training vehicles which are MANUAL or AUTOMATIC?

    Specially selected for learners our vehicles are bought from new. They are regularly maintained and serviced at approved service centres.

    Our Vehicle Renewal Policy ensures our whole fleet meets the high standard expected of one of the only handful of RTITB / NRI / NDVDIR (formerly DVSA) accredited schools in the country.

    Employers are confident to offer 'Wallace' newly qualified drivers work.

    WALLACE fleet is a mix of Manual and Automatic Gear Boxes.  They are representative of vehicles you can expect to drive after passing your test.

    The majority of Ambulances have Automatic gear boxes.

    Unlike the larger LGV’s whereby if you pass on an Auto you’re covered to driver Auto & Manuals, with LGV C1 you would need to pass on a Manual to be covered for both Manuals & Autos.

  • Can I have 1 to 1 training? How many hours do I get?

    Wallace Training is arranged 1 to 1, individual training, just you and your instructor in the training vehicle as this allows you to develop your skills at the most effective rate and you are able to make the best use of your available time.
      Shared training, two drivers splitting the training between them, can be less effective if you are held back by a basic driver.

    Wallace confirm the training hours you have booked in writing. Our website makes it clear and we're happy to advise you over the phone about the size and duration of our training.  

    We are happy to state, in writing, all the stages (and the costs) to get your licence as well as providing detailed information about the content of your training course booking so you'll know what you've booked, and you'll know that's what we will provide.

    You won't find any small print hidden on our website about some vague length of training 'days' on a 2 to 1 training basis (does it get divided equally?) with wasting-time on several tea breaks, lunch breaks etc. and maybe finishing earlier than you were led to believe.

  • Can I have 1 to 1 training? How many hours do I get?

    Wallace Training is arranged 1 to 1, individual training, just you and your instructor in the training vehicle as this allows you to develop your skills at the most effective rate and you are able to make the best use of your available time.
      Shared training, two drivers splitting the training between them, can be less effective if you are held back by a basic driver.

    Wallace confirm the training hours you have booked in writing. Our website makes it clear and we're happy to advise you over the phone about the size and duration of our training.  

    We are happy to state, in writing, all the stages (and the costs) to get your licence as well as providing detailed information about the content of your training course booking so you'll know what you've booked, and you'll know that's what we will provide.

    You won't find any small print hidden on our website about some vague length of training 'days' on a 2 to 1 training basis (does it get divided equally?) with wasting-time on several tea breaks, lunch breaks etc. and maybe finishing earlier than you were led to believe.

Driver CPC Training FAQs

  • After Social Distancing Rules are relaxed with Wallace offer Classroom Driver CPC?

    We deliver very successful Classroom Driver CPC Training at our Park Royal centre and at Company On-Site premises.

    Abiding by Social Distancing rules, we can provide training in the traditional face to face way.


    Alternatively, why not take up Remote CPC Training.  Through the internet, connect with Zoom, and join our instructor to gain your Driver CPC hours from the comfort of your own home, without the time and expense of traveling.

  • What subjects are taught on Driver CPC Training?

    We provide a range of subjects.  As a sample here are a few of our training days.  Each intensive course will have a mixture of these and other subjects.

    DRIVERS HOURS AND DIGITAL TACHOGRAPHS
    Current information regarding Drivers Hours/ Working Time Directive and operation of Digital Tachograph (Siemens/Continental) enabling both driver and company to comply with legal requirements.

    HEALTH AND SAFETY AT WORK AND THE PROFESSIONAL DRIVER
    Keep up to date with your Health and Safety knowledge, the latest legislation and best practice to keep you safe at work. Discover how Professional Drivers deal with driving distractions including the actions of other road users, consequences and effects.  

     OPERATIONS COMPLIANCE ENFORCEMENT AND LOAD SAFETY
    Learn the latest system of Operational Risk scoring together with how drivers can help keep companies risk assessment low by planning ahead to avoid dangers particularly when loading/ unloading and transporting goods.

    VEHICLE SYSTEM AND WHAT TO DO TO PREVENT A BREAKDOWN
    Learn about modern transmission, braking systems and new technology built-in to vehicles to help drivers.  Hear how drivers can help keep their vehicle running at peak performance, including best practice Driver Vehicle Inspection Pre-Start Checks.

    ON THE ROAD, SAFE AND ECONOMIC DRIVING
    Refresh your knowledge on urban driving, route planning, cyclists and vulnerable road users, and driving in challenging weather conditions. Gain insights and knowledge of best practices for driving in a safe and economical way.

    Staying in the Green (Eco-driving)
    Refreshing knowledge on how driving styles is a major factor in fuel consumption, and how it is being increasingly recognised as a cost effective intervention to reduce fuel costs.

    Delivering Outstanding Customer Service
    Understanding the principles of delivering outstanding customer services and the impacts it has on the company and individual. Obtaining knowledge on outstanding customer service is and why it impacts the drivers’ role. By the end of the session drivers can understand and define the impact of outstanding customer service.

    Smart Motorways
    Review and improve driving behaviour using defensive driving principles and compliance with motorway signs, signals, speed limits, red ‘X’ markings and use of the hard shoulder.

    Vulnerable Road Users
    Learning how vulnerable road users can be endangered by coming into contact and conflict with a large vehicle, and how to take reasonable steps and precautions to avoid the dangers.


  • Do I need ID to attend Driver CPC?

    DRIVERS MUST CARRY and SHOW:  A VALID DQC, a VALID PHOTO LICENCE or TACHO CARD BEFORE STARTING and WHEN ATTENDING TRAINING  

    Drivers must bring and show at pre-course registration a valid Driver Qualification Card (DQC).
    If drivers do not have a DQC the following applies:

    a)  Drivers who obtained their LGV or PCV before the introduction of Driver CPC (Sept 2008 for PCV, or Sept 2009 for LGV) but do not hold a blue Driver Qualification Card (DQC) may attend training providing they hold a valid UK photocard driving licence, i.e. the photograph has not expired (see 4B) and that the card shows the valid qualification (C1 and or C/CE for LGV) (D1 or D for PCV). 

    b)  If a driver obtained a vocational licence after Sept 2008 for PCV, or after Sept 2009 for LGV and does not hold a blue Driver Qualification Card (DQC) they will need Initial Driver CPC tests before being eligible to arrange Driver CPC Periodic Training.  The onus to establish the correct Driver CPC requirement rests with the driver or client before making a Driver CPC Periodic booking see clause 2 below.

    REMEMBER: Failure to attend without valid DQC or, if relevant, valid photocard licence, or old style paper licence and valid UK passport, or valid Digital Tachograph Card (of a suitable licence type) will result in the termination of that days training and there would be no entitlement to a refund of fees or free re-arrangement of the training day.

    Separate to DCPC training, working drivers usually need a Digital Tachograph Card (smart card) so if you've not got one apply to GOV.UK as soon as possible

  • Does Wallace offer Remote on-Line Driver CPC training?

    Yes, we provide on-line remote learning.  You can complete learning via the internet on your phone, tablet, laptop or computer, connecting through Zoom. 

    The training is 7 hours per day plus breaks.  Our training is recognised and authorised by Jaupt and DVSA.  

    At the end of training we notify DVSA that you have attended, and issue a PDF certificate of attendance.  

    After completing 35 hours the DVSA will send your Driver Qualification Card (DQC) to the same address that is on your licence.


Forklift Training FAQs

  • What if English is not my first language?

    Our instructors communicate in English therefore anyone with limited ability in conversational English must supply a translator. 

    Literacy and numeracy skills are required as being able to read and thoroughly understand UK Safety Notices and Manufacturers Instruction Manuals, which may also be written in English, is important.

  • How many people will be with me on training?

    Usually our courses at our Park Royal Centre are conducted on a 2:1 basis

    On-site at client premises we can offer 3:1 training, i.e. three people to one instructor each day.

  • I have forklift experience but no official qualification. Can I get short, quick refresher / certification?

    Anyone with forklift operating experience but no previous formal training may need corrective tuition, therefore and may require more than a one day re-certification/refresher course to develop and improve operating skills as well as learn theoretical knowledge of safe working practices and legislation.

  • Can anyone attend forklift training?

    Training is available to anyone aged 17 or more who is physically and mentally fit (as any medical condition or medication that prohibits car driving equally apply to operating machinery),  has no special needs or learning difficulties and does not suffer from problems with eyesight, hearing, heart disease, high blood pressure, epilepsy, fear of heights/vertigo, giddiness, difficulty with balance, impaired limb functions, alcohol or drug dependence or psychiatric illness.

  • What is the difference between a Forklift Certificate and a Forklift Licence?

    When you are qualified you will receive a Certificate to show to your employer.  Some people simply call the forklift Certificate a forklift Licence, some people call the Certificate a 'ticket'. 

    The main thing you need to check is that your qualification should be recognised, ideally through RTITB National Operators Register (or NORS for short) who are our Accredited Body.


    What you DON'T want is a restricted, or an in-house certificate, which is provided by a school or instructor who does not provide registered training. 

    You would not be able to show an employer your qualification is Approved and Recognised if it does not appear on the NORS database.

  • How many days of training will I need?

    RTITB (through the Accrediting Bodies Association (ABA) publish guidelines with recommended duration of training for the different types of forklifts and other machines - click here to see the NORS Matrix

    1 to 2 day courses - for very experienced operators, with expired UK certificates, to re-fresh & re-certificate (for the same type of machine)
    2 to 3 day courses - for operators with experience but no formal training or UK certificate
    4 to 5 day courses - for people with little experience or never used a forklift
     

    If you are still not sure what length of training course is best for you please talk to our knowledgeable staff who can offer some advice. 

    Or, if training at our Park Royal Centre, come along for a FREE practical assessment so our instructor can see your forklift skills and recommend the right course for you.  Any concerns regarding literacy or language comprehension (or doubts about fitness) can be addressed at that time.

    If you book directly on to one of our courses and find that due to your lack of experience or skill, that it is not sufficient duration your instructor will recommend the amount of additional training required which will be charged at our standard training fee rates.

  • Do I get a Certificate or Photocard as proof of training and qualification?

    At the end of training operators complete both written theory and practical checks to ensure confirmation of learning. Successful operators will be offered both a certificate and optional photocard endorsed by the appropriate training body, for forklift it is RTITB.  

    Company sponsored operators certificates will bear the name of the company unless we are advised otherwise. 

  • Do I need a car licence to take forklift training?

    You do not need a car driving licence to use a forklift.

  • When does a Forklift Certificate Expire?

    Each company has their own Heath & Safety Policy and procedures.  Some companies ask their operators to re-certificate every 3 years.  RTITB recommend refreshing skills and re-certificating every 3 years.

HIAB Lorry Loader Crane Training FAQs

  • Hiab experience but no official qualification? What short, quick refresher course and certification is available?

    NEW OPERATOR / NOVICE - for people with a little or no previous Lorry Loader experience

    EXPERIENCED / RE-CERTIFICATION / CONVERSION - For anyone who can supply one of the below:

    -copy of current, valid, existing accredited certificate(s)
    -copy of lapsed accredited certificate as proof of previous qualification and/or experience
    -letter from an employer verifying you have at least 15 hours of operating experience in the past year (if taking this option, without this written verification, we would have to consider you a novice operator).


    Novice courses are between 3 to 5 days if shared training is arranged (1 to 1 training is available if a shorter course is preferred)
    Experienced / Re-Cert / Conversions courses are between 1 to 3 days if shared training is arranged (1 to 1 training is available for a 1 or 2 day course)


    CALL 020 8453 3440 for advice.

  • How much training will I need?

    The length of your training depends on how many people attend the training with you.

    1 to 1 training means a shorter course, but that is a higher cost.

    Usually at our Park Royal (London) centre we deliver training on a 2 to 1 basis.

    At company premises, on-site, ALLMI training can be delivered on a maximum of 4 to 1 basis.

    Call 020 8453 3440 for advice.

  • What are attachments like Hook, Brick Grab, Clamshell, Bucket & MuckAway Tipper?

    A lorry loader crane can be used in lots of different types of work.

    Hook may be used with chains or webbing to life unusual size and shape loads, or perhaps lift bags of construction loads like sand.
    Brick grab is a clamp attachment to lift pallets of building goods, or tiles, etc
    Clamshell is also known as bucket and is used to scoop waste or aggregates into MuckAway vehicles (like a tipper lorry)

    Wallace Lorry Loader Training Vehicle has remote controls and a 3 stage boom (arm) with a Powered Rotator at the end of the boom. 

    At our Park Royal (London) training centre we offer Hook and Brick Grab attachments. Ideal if planning to work at a builders merchants. 

    For Bucket/Grab-Bucket, ClamShell for Muck-Away Tipper Truck work, show your ALLMI or RTITB certificate & card to your employer/prospective employer.  They will RECOGNISE your ALLMI qualification and, as part of their interview and induction process, if you are offered work with them, then the employer will give you 'Familiarisation' training for you to learn the different attachment. 

    Wallace also provides On-Site Training at company premise using clients own machines and facilities.  So we are able to provide training and qualifications all types of attachments.

  • Whats the difference between RTITB and ALLMI hiab qualifications?

    Both are recognised by H & S Executive as accredited bodies.

    ALLMI Lorry Loader Training is good for working in Construction as it is also recognised by CPCS

    RTITB Lorry Loader Training is good for general use, perhaps for recovering / lifting vehicles.

  • Do I get a Certificate or Photocard as proof of training and qualification?

    After successfully completing training you are registered on the accrediting bodies database and receive a certificate and identity card.  

    ALLMI is valid for five years. RTITB is valid for 3 years.

    After your certificate has expired you will need refresher training and more assessments check to be sure you are still operating to a high standard.

  • Is Signaller Slinger Training recommended when taking Hiab Training?

    SLINGER / SIGNALLER is a stand alone qualification for use in distribution centres, delivery yards and other logistic locations, and support for Lorry Loader Assistants/Drivers Mates etc.

    Wallace Lorry Loader Crane training provides some basic information about Slinger / Signaller,  however, we strongly advise anyone obtaining a lorry loader qualification to ALSO obtain full Slinger / Signaller certificate & registration too.

    We strongly advise anyone obtaining a lorry loader qualification to also obtain their full Slinger / Signaller certificate together with their Lorry Loader Crane registration.

    Call 0208 453 3440 for more details of Slinger/ Signaller training.

  • What does HIAB mean?

    Hiab is often used to describe a Lorry Loader Crane. 

    Hiab is one of several manufacturers of truck mounted cranes including Atlas, Palfinger, Fassi.   

    With Wallace training you will be covered to operate any make of lorry loader crane and most of the common Hiab attachments.

ADR Driver Training FAQs

  • Does ADR training count towards Driver CPC hours?

    Optional Driver CPC hours are available when attending ADR training.

    Full course

    5 days provides 28 hours CPC

    Smaller courses:

    4 day course provides 21 hours
    3 day course provides 14 hours


  • What is PDP?

    PDP stands for Petroleum Driver Passport (PD Passport).  It is an industry initiative backed by government. PD Passport ensures tanker drivers in the UK are trained and assessed in loading, transporting and offloading petroleum fuel products from road tankers. 


  • Do I need a Digital Tachograph Card to attend ADR Training?

    You do not need a Digital Tachograph Card to attend ADR training, but you will need one to work as a HGV driver using your ADR qualification. 

    If you don't have already you can apply for a Digi Tacho Card (sometimes known as a Smart Card) through the GOV.UK website.

  • Can I get an ADR Certificate just for driving Tankers?

    Yes, you can restrict your qualification to just Core, Tankers and Class 3 Flammable liquids but we will check with you before making the booking to be sure these are the correct requirements for the job you plan to take up.

    ADR is divided into

    Core: Basic syllabus for carrying any class of dangerous goods in Road tankers, tank containers, packages, drums, cylinders and loose in bulk
    Tanks: For carrying any class of dangerous goods, in road tankers or other tanker containers    
    Packages & Loose in Bulk: For carrying any class of dangerous goods in (sacks, drums, cylinders, cartons) and loose in bulk (skips, tipper or dust cart bodies etc)
    Class 1: Explosives (available at a premium charge - call for details)
    Class 2: Gases; compressed, liquefied, dissolved under pressure or refrigerated
    Class 3: Flammable liquids
    Class 4: Flammable solids, substances liable to spontaneous combustion
    Class 5: Oxidising substances and organic peroxides
    Class 6: Toxic, harmful and infectious substances
    Class 7: Radioactive (available at a premium charge - call for details)
    Class 8: Corrosives - Acids and Alkalis
    Class 9: Miscellaneous dangerous substances and articles, e.g. asbestos, PCBs and any substance or article not covered by the other classes

    Choose Paper or On-Line SQA exam for Multiple Choice

    CORE = 25 questions - minimum pass of 18
    TANKS = 20 questions - minimum pass of  14
    PACKAGES = 15 questions - minimum pass of 11
    CLASSES 2, 3, 6 & 8 (PAPER 14)= 36 questions - minimum pass of 25
    CLASSES 4, 5 & 9 (PAPER 15)= 24 questions - minimum pass of 17
    CLASSES 1 & 8 COMMON CHARACTERISTICS(PAPER 13)= 20 questions - minimum pass of 14

  • When do I need to renew my ADR?

    ADR Certificate & ID Card will be issued by SQA and is valid for 5 years. 

    Refresher training it can be taken 12 months before the expiry date of the ADR modules currently held, but must be taken 6-8 weeks before ADR expires.

    The new ADR licence will run for another 5 years from the original expiry date 

  • Do I need a Driver CPC Card (Driver Qualification Card) to start ADR training?

    You do not need a Driver Qualification Card (DQC) to attend ADR training, but you will need one to work as a HGV driver using your ADR qualification.  

    We provide Driver CPC (Periodic) training to gain a DQC and our ADR training can count towards DCPC hours.  

    Call our office 020 8453 3440 for more details.

  • Can I swap my EU ADR into a UK one?

    EU ADR card cannot be exchanged, into a UK one, but if you attend our refresher course (earlier than your existing expiry date), or if you add another ADR Class (say class 1 for explosives), then SQA, the accrediting body, will issue a UK ADR card to include all your existing classes and the one additional class.

  • What does ADR mean?

    ADR stands for Accord Dangeroux Routier - it is a Eurowide qualification that is recognised all across the EU. 

    ADR is divided into

    Core: Basic syllabus for carrying any class of dangerous goods in Road tankers, tank containers, packages, drums, cylinders and loose in bulk
    Tanks: For carrying any class of dangerous goods, in road tankers or other tanker containers    
    Packages & Loose in Bulk: For carrying any class of dangerous goods in (sacks, drums, cylinders, cartons) and loose in bulk (skips, tipper or dust cart bodies etc)
    Class 1: Explosives (available at a premium charge - call for details)
    Class 2: Gases; compressed, liquefied, dissolved under pressure or refrigerated
    Class 3: Flammable liquids
    Class 4: Flammable solids, substances liable to spontaneous combustion
    Class 5: Oxidising substances and organic peroxides
    Class 6: Toxic, harmful and infectious substances
    Class 7: Radioactive (available at a premium charge - call for details)
    Class 8: Corrosives - Acids and Alkalis
    Class 9: Miscellaneous dangerous substances and articles, e.g. asbestos, PCBs and any substance or article not covered by the other classes

    Choose Paper or On-Line SQA exam for Multiple Choice

    CORE = 25 questions - minimum pass of 18
    TANKS = 20 questions - minimum pass of  14
    PACKAGES = 15 questions - minimum pass of 11
    CLASSES 2, 3, 6 & 8 (PAPER 14)= 36 questions - minimum pass of 25
    CLASSES 4, 5 & 9 (PAPER 15)= 24 questions - minimum pass of 17
    CLASSES 1 & 8 COMMON CHARACTERISTICS(PAPER 13)= 20 questions - minimum pass of 14

B+E Van / 4x4 Trailer Training FAQs

  • What assurances do I have that I will receive proper and correct training?

    WALLACE Centres are accredited with RTITB, NRI and NVDIR (formerly DVSA) so you can be sure your training is proper and correct. 

    All our instructors are qualified and our School, vehicles and facilities are inspected annually to ensure we continue to provide high quality training.

    Non-qualified instructors are not inspected by anyone, their vehicles are not inspected, their facilities not checked.  So any claims they make are unsubstantiated by a In dependant Third Party.

  • Will my training be 1 to 1? How many hours will I get?

    Wallace Training is arranged 1 to 1, individual training, just you and your instructor in the training vehicle as this allows you to develop your skills at the most effective rate and you are able to make the best use of your available time.

    Shared training, two drivers splitting the training between them, can be less effective if you are held back by a basic driver.

    Wallace confirm the training hours you have booked in writing. Our website makes it clear and we're happy to advise you over the phone about the size and duration of our training.  

    We are happy to state, in writing, all the stages (and the costs) to get your licence as well as providing detailed information about the content of your training course booking so you'll know what you've booked, and you'll know that's what we will provide.

    You won't find any small print hidden on our website about some vague length of training 'days' on a 2 to 1 training basis (does it get divided equally?) with wasting-time on several tea breaks, lunch breaks etc. and maybe finishing earlier than you were led to believe.

  • Could there be any reasons not be able to take B+E training?

    Training is available to anyone aged 18 or over.

    *By booking you are self-confirming that you/the trainee is physically and mentally fit, has no special needs or learning difficulties, and has good conversational English and sufficient literacy skills to understand DVSA study material including Highway Code and Show Me, Tell Me.

    Unless we receive an email to info@wallaceschool.co.uk at the time of booking, we will presume you/ the trainee does not suffer from problems with eyesight, hearing, heart disease, high blood pressure, epilepsy, fear of heights/vertigo, giddiness, difficulty with balance, impaired limb functions, alcohol or drug dependence or psychiatric illness.

    *Drivers who need additional support are welcome, but may need additional training than our standard course packages, so we request you advise us of any special requirements before booking.

  • Will I meet Neil and Ruth Wallace?

    Yes, we are both involved in the day to day operation of the school. We are proud our name is on our vehicles. 

    Isn’t it nice to see the faces behind the name and know we are a genuine school (not just a generic name like ‘HGV Training’ that many Brokers/Agents hide behind)

    We look forward to meeting you at our Park Royal Office.

  • Do instructors keep a daily written report on my driving progress?

    WALLACE will teach you everything you need to pass as we adopt a systematic approach to training. All the subjects and information you need is covered.

    Your lessons are delivered in logical progression, without unnecessary duplication and time wasting. Your lessons time, duration and content are recorded on your Progress Report and you will be invited to sign for each lesson to ensure your complete satisfaction.

    Non-qualified instructors may not deliver structured training and could miss something that could result in failure.

  • Will I have to wait for my driving test?

    WALLACE has a special arrangement with DVSA to pre-book driving tests in advance so you won't have to wait for your test as it will be arranged to follow on immediately at the conclusion of training.  We have our own DSA Approved Test Centre and can usually arrange tests in around 7 to 10 days.

    Some schools do not have an agreement with DVSA to arrange driving tests in advance.  They have to take 'pot luck' with whatever may be available at the time they try to arrange an appointment for you and this could end up being many weeks in advance. 

    Schools who work with brokers have to sign an agreement to say they will not take payment directly from a driver for a re-test (or else they won't get paid by the broker for the training they've just delivered).  These schools are paid such a small amount from the broker for delivering the training that the school doesn't have to money available to spend with DVSA.  All this takes weeks and sometimes months.  And in the meantime the little you may have learnt on training is gradually becoming a distant memory and when your re-test comes through it is virtually impossible to drive to test standard.

  • How quickly can I start training?

    WALLACE delivers training every day (including occasional Sundays).  

    Please give us around 7 - 10 days advance notice of your requirements and we will do our best to get training started quickly with a DVSA driving test to follow immediately after training.

  • What are the Government Rules about what I can tow?

    The rules about what you can tow are different depending when you passed your driving test.

    Licences issued after 19 January 2013
     
    If you passed your car driving test (category B) from 19 January 2013, you can tow: 

    1. small trailers weighing no more than 750kg
    2. a trailer over 750kg as long as the combined weight of the trailer and towing car or van is no more than 3,500kg (3.5 tonnes) maximum authorised mass (MAM)
    3. MAM is the limit on how much the vehicle can weigh when it’s loaded.

     

    Licences issued after 1 January 1997 but before 18 January 2013 

    If you passed your car driving test between 1 January 1997 and 18 January 2013, you can: 

    1. drive a car or van up to 3,500kg MAM towing a trailer of up to 750kg MAM
    2. tow a trailer over 750kg MAM as long as the combined MAM of the trailer and towing vehicle is no more than 3,500kg

     

    Licences held before 1 January 1997 

    If you passed your car test before 1 January 1997 you’re usually allowed to drive a vehicle and trailer combination up to 8,250kg MAM.  You’re also allowed to drive a minibus with a trailer over 750kg MAM.

     

     Rules do change – so please check the Gov.UK website for updates.

Driver Assessor Training FAQs

  • What proof of training and qualification do LGV instructors receive?

    After Successful Completion of the 4 part exam, to finalise enrolment, a completed registration form agreeing to NVDIR or  NRI's T's & C's is sent with all documents for approval.  

    The photocard with registration number is issued within 10 - 15 days and is valid for 5 years.

  • When is LGV Instructor available?

    We are able to deliver training on most dates but require at least one months notice as we must co-ordinate with the NRI / NVDIR examiner to arrange exams to follow training.

  • What preparation is required before attending for LGV instructor training?

    Before attending, instructors must prepare their Multiple Choice Theory test, as there is no time available to complete this study during the practical course. 

    Part 3 & 4 examination scenarios are provided 3 working days before your exam, so please allow time for preparation and revision for these In-Cab and Classroom which is required on top of the training course time.  

    If you need help sourcing the recommended study material please call our office